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Why use Reminder Software with a free online appointment diary? |
There are a number of ways in which a business can remind clients of their appointments. The main four are giving them a call to remind them of the appointment, posting them a letter with the appointment reminder,
emailing them an appointment or sending them a text message / SMS reminder. Each one of these methods have their advantages and disadvantages but why use appointment text message / Reminder Software?
For a start telephone, postal and email reminders
all take unnecessary staff time either drafting and sending the letter/email or having to make multiple calls to try and get hold of the client to remind them. Once the stationary, stamp and staff costs have been taken into consideration, postal reminders are also quite
expensive. The advantage of text message reminders is that they are cheap to send, they are fully automated and therefore require no staff interaction (other than booking the appointment which they would always have to do anyway) and because most people now always have their
phone with them, the reminder is instantly delivered. With the appointment reminder being instantly delivered, it means the client is more likely to react to it straight away if they need to cancel or rearrange the appointment.
This instantly results in your business wasting less time on customers not showing up and also forgetting to cancel their appointment in advance. There is also no chance of an appointment SMS reminder going into a junk mail box or getting lost in the post meaning you can ensure your client always gets their reminder.
Why not try out our free online appointment diary by signing up today? For a free account click here
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